Contact Us

Contact ThreadForge AI customer support

Contact Us

If you need help with billing, access, support, or general questions about ThreadForge AI, contact our customer support team.

ThreadForge AI is operated by the ThreadForge AI team.

Last updated: May 20, 2026

Customer Support

We aim to respond to support requests within 2 business days. For billing questions, please include the email address used for your account and any relevant order or invoice information.

Billing and Account Help

Contact support if you need help with:

  • account access or sign-in issues;
  • credit balance or digital access questions;
  • duplicate charges, invoices, or receipt requests;
  • refund review requests;
  • suspected unauthorized account activity;
  • questions about acceptable use, privacy, or policy terms.